Frequently Asked Questions
What if my child doesn’t qualify for speech therapy at school?
If your child does not qualify for services at their school, they can still qualify for therapy at our practice! Reach out today to start setting up your appointment.
What paperwork do we need from the doctor?
We will need a signed order form from you or your child's primary care provider before the scheduled evaluation, but no worries! This is something we can have them send to us.
What should I bring to the evaluation?
Please be sure to bring ALL forms of insurance and a payment card for us to add on file. If your child has an IEP or paperwork relating to any psychological and/or developmental testing, please be sure to also bring that with you.
What should I bring to the feeding/swallowing evaluation?
Please be sure to bring ALL forms of insurance, a payment card, as well as the following: a list of food LIKES and DISLIKES - a list of LIKES and DISLIKES for drinks - what you or your child eats/drinks with (e.g. a plate, spoon, fork, cup, sippy cup, etc.) and any additional feeding information! Please also bring something to eat and drink during the evaluation for you or your child.
How long will the evaluation take?
Evaluation times truly depend on the individual; however, most evaluation appointments last between 1 1/2 to 2 hours.
What payment methods do you accept?
We accept all forms of Medicaid, as well as other private insurances (e.g. Blue Cross, AENTA, CIGNA). Please call our office if you have questions about if we accept your insurance!
How long are the therapy appointmenTs?
Appointments typically are scheduled for 30-60 minutes.
How Often are appointments?
Appointment frequency depends on the individual speech goals/needs, but appointments are usually scheduled for 1-2 times each week.
Will you remind me about our appointment?
Yes! We send out reminder texts 2 business days before the scheduled appointment. These texts are also how you will confirm the appointment. If you choose to opt out of this service, please know we will then call to confirm the appointment in advance.
What if I have to cancel my appointment?
We understand that things may come up on your schedules that may conflict with your speech appointments. If the patient is unable to attend their scheduled therapy session, it is the caregiver’s responsibility to notify us at least four hours before the appointment. If you are running late to your appointment, we are able to see you or your child for up to 7-minutes after their scheduled time; anything past that will result in your appointment being marked as a no-show.
